Payment

Payment methods
To consumers we offer the following payment methods:

Bank transfer/SEPA
If you choose the payment method payment in advance you have to transfer the purchase price on receipt of the email confirming your order. We disclose our bank details in email. Please note that depending on the bank it can take 1-3 days until receipt of payment. Your order will be handled and dispatched after payment is received.

Apple Pay
The Apple Pay payment method is only available on compatible devices such as iPhone or iPad. If you choose this payment method, the payment data you have stored on your device will be used. The verification is done with the Face ID or Touch ID. Your order can be processed and dispatched immediately.

Bancontact
The payment method Bancontact is for our customers having an account with a Belgium bank. These are: Dexia, Fortis, ING, Fortis, KBC, CBC, AXA Bank or VDK Sparkasse. You can pay for your order with your debit card. Your order can be processed and dispatched immediately.

Belfius DirectNet
The payment method Belfius DIRECT NET is for our customers having an account with the Belfius bank. Being one of the largest Belgium banks Belfius offers its own payment solution for its customer. This way, Belfius customers can transfer monies in real-time in their own familiar banking environment. Your order can be processed and dispatched immediately.

Credit Card
If you choose the payment method credit card, you can pay conveniently pay with American Express, Cartes Bancaires, MasterCard and / or Visa. Your credit card will be debited upon completion of the order. Your order can be processed and dispatched immediately.

EPS Austria
Electronic Payment Standard (EPS) is a payment method developed together by several Austrian banks. EPS bank transfer is a simple and secure online payment method. After selecting your bank, you will be connected to the login of the corresponding online banking. Your order can be processed and dispatched immediately.

Giropay
Giropay is one of the most popular referral methods in Germany. You will be redirected directly to the online banking of your bank. Without additional registration you simply use PIN and TAN. Your order can be processed and dispatched immediately.

iDEALiDEAL
The payment method iDEAL is for our customers, who would like to make a direct payment with a Dutch account. You need an account with a Dutch bank activated for online banking. Amongst others ABN AMRO, ASN Bank, Friesland Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers. You will be redirected to the online banking page of your bank, you then have to enter your customer details and make the bank transfer. Your order can be processed and dispatched immediately.

ING Home’Pay
Belgian customers of the ING Bank can pay conveniently online via their ING Home’Pay environment. Your order can be processed and dispatched immediately.

KBC/CBC Payment Button
The KBC focuses on the Dutch-speaking population of Belgium, while the CBC is fully francophone. The KBC / CBC payment button allows customers of both banks to easily pay for their online purchases in their familiar online banking environment. The payment will be processed immediately and your order can be processed and dispatched.

PayPal
With the payment method PayPal you use the electronic procedure, to pay for your order. You must be registered with PayPal or first register, legitimatise yourself with your login details and confirm payment to us. Your order can be processed and dispatched immediately.

Przelewy24
The Przelewy24 payment method enables our Polish customers to make online payments through many Polish banks, international credit cards and various other payment methods such as SMS. Payments via Przelewy24 are confirmed directly, so your order can be processed and dispatched immediately.

SOFORT Banking
The payment method SOFORT Banking allows you to pay with your own online-banking. You only need your account number, sort code, pin and tan number. Via a secured payment form and an encrypted connection, not accessible for merchants, Klarna GmbH transmits the information displayed in the transfer form to your bank. The payment will immediately be remitted. Your order can be processed and dispatched immediately.

B2B
For entrepreneurs we only offer the method payment in advance via bank transfer/SEPA.

Payment Provider
To accept payment made by Apple Pay, Bancontact, Belfius Direct Net, Credit Card (American Express, Cartes Bancaires, MasterCard, Visa), EPS Austria, Giropay, iDEAL, ING Home’Pay Belgium, KBC/CBC Payment Button, Przelewy24 and SOFORT Banking we chose the online payment service provider Mollie B.V, Keizersgracht 313, 1016 EE Amsterdam, Netherlands, who processes the payments.

Cash/Checks
Sending of cash and/or checks is not possible. We reserve the right, to automatically cancel your order if no payment is received within 10 calendar days after your order was confirmed.

SSL-Encryption
In order to protect your data during the order process, we encrypt it with Secure Socket Layer (SSL). You can tell by the padlock icon in the address bar of the browser that your web browser displays during an SSL connection. SSL ensures a secure data transmission over the Internet.

(updated 31.12.2019)