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You can reach us via e-mail at or by phone Mon-Thu from 10 am to 4 pm/Fri from 10 am to 2 pm at 0049 (0)5251 542511. Please understand that we cannot be reached outside these times as well as on weekends. We do not work with an external call centre, but we give advice personally and individually.

For the most general questions, we have made a short overview here: FAQ. You may already find the answer for your problem there.

You can also use this contact form to submit your message to us.

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We emphasise on fast service, we promise you will receive an answer on working days within 24 hours.

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